At Octopio, we offer a 7-day money back guarantee. If you sign up for Octopio and find that it's not a perfect fit, please send a cancellation request by email to email@example.com from the registered email address.
To cancel your subscription, we will need the following information: your billing information (name, transaction ID, etc.) and a brief comment explaining why you would like a refund.
If your cancellation request comes from an email address other than the registered email address we will ask you for additional information such as the registered email address, billing date etc.
We will only issue refunds for requests made within 7 days of your first billing date.
Refund requests are typically processed within 10 days. The refund will be made through the same channel as the original payment.