Can I change my Octopio login email?

Yes, you can, if you already have a functioning Octopio account.

To do so, simply drop us an email at with:

  • The name of the account
  • A scanned image of the card used in the transaction with only the last 4 digits visible
  • A valid photo ID matching the name on the card

We will change your Octopio login email, (but your password will remain the same).

Similarly, we can also help you change the name on your email correspondence for invoices and billing notifications.